Administration
How to update your profile information?How to Manage Your Billing Details?Research Projects
What are Research Projects?How to add a new participant?How to edit a participant?Transcription
Can I send a personalized template?Do you have any examples of transcriptions in Spanish?Do you transcribe and/or translate in other languages?Accepted File Formats for TranscriptionWhat is speaker tracking?What are timestamps?What is the difference between non-verbatim and strict verbatim?What is your standard turnaround time?What is your rush turnaround time?What is de-identification?Translation
How much do you charge for a translation service?How do you guarantee translation accuracy?What languages do you translate?If I need a certificate, can you provide one?How to request a translation?How to download a translation?Platform Navigation
How do I set up an account?I forgot my password, can you help?Should I create a separate request for each file or can I upload multiple files at once?How to request a Transcript - Step-by-Step GuideHow to download a ticket - Step-by-Step GuideSecurity and Confidentiality
Is Landmark secure?Can you sign a Confidentiality Agreement?How can I delete my files from your platform?I need a Non-Disclosure Agreement, do you have one?Pricing and Payment
I need a custom quote for my research projectDo you have volume discounts?Where do I pay my invoice?Selecting a Payment MethodRequesting an InvoiceHow to Pay OnlineHelpful Articles
Importing Documents in Nvivo10 in 3 minutesUsing AtlasTI for qualitative data analysisQuick Guide to Data De-IdentificationHow to Pay Online
After you request your invoice, you will receive an email with a direct link to pay it online. Follow 3 easy steps to pay your invoice.
How to pay online at Landmark
After your request your invoice, you will receive an email with a direct link to pay it online. If you have not yet requested your invoice please click here to do so.
You are also welcome to contact our billing department directly at (480) 360-0290.
Once you receive your email click on the link to pay or download the pdf.
1. View your invoice
You will now be redirected to a page where you will find your invoice, with all relevant information.
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You will find different options on your online invoice.
● Download PDF: Click on the blue button on your online invoice page “Download/ Print Invoice PDF”
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2. Pay Online
Once you are ready, click the green button “Pay with card” on your online invoice page.
A secure pop-up window will appear for you to fill in your payment data. We use stripe as our payment gateway, the most secure online payment platform.
Congratulations! You now know how to pay your invoice at Landmark.
If you need assistance, please feel free to contact us at (480) 922-1105.