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What are Research Projects?How to add a new participant?How to edit a participant?Transcription
Can I send a personalized template?Do you have any examples of transcriptions in Spanish?Do you transcribe and/or translate in other languages?Accepted File Formats for TranscriptionWhat is speaker tracking?What are timestamps?What is the difference between non-verbatim and strict verbatim?What is your standard turnaround time?What is your rush turnaround time?What is de-identification?Translation
How much do you charge for a translation service?How do you guarantee translation accuracy?What languages do you translate?If I need a certificate, can you provide one?How to request a translation?How to download a translation?Platform Navigation
How do I set up an account?I forgot my password, can you help?Should I create a separate request for each file or can I upload multiple files at once?How to request a Transcript - Step-by-Step GuideHow to download a ticket - Step-by-Step GuideSecurity and Confidentiality
Is Landmark secure?Can you sign a Confidentiality Agreement?How can I delete my files from your platform?I need a Non-Disclosure Agreement, do you have one?Pricing and Payment
I need a custom quote for my research projectDo you have volume discounts?Where do I pay my invoice?Selecting a Payment MethodRequesting an InvoiceHow to Pay OnlineHelpful Articles
Importing Documents in Nvivo10 in 3 minutesUsing AtlasTI for qualitative data analysisQuick Guide to Data De-IdentificationFrom creating a translation request to downloading your documents.
1. Create a new Translation Request
In the left side menu, locate the 'Translation' option. Simply click on the '+' sign to begin creating your ticket
2. Set up translation specifications
- Translation Document Name* The title desired for your Transcription.
- Mi File is in Source Language
- Translate it to: Target Language
- File Format: Format desired: Word, Excel, PDF, Image (JPG, PNG), Power Point, DTP, HTML, Others.
- Special requirements: Anything you wish your translator to know about your document.
- Total Words in the Source Document Specify how many words you need translated.
- This file has potentially triggering content. Please check this box if your submission includes content that might be considered sensitive or triggering. This allows us to handle your material with the appropriate care and sensitivity. We appreciate your courtesy in helping us maintain a safe and respectful environment for everyone.
3. Upload Files
- Select the option “Upload your files” and start uploading your Document
- Click on ‘’Add Files’’
And then on ‘’Finish’’ to attached your files to your order.
- Click on ‘’Submit for translation’’ to send your request and wait for your translation to be processed.